We’re here to help. For general inquiries, please contact our Customer Care Department. Please provide a brief description of your inquiry. For security reasons, do not include social security numbers, account numbers or other sensitive personal information. A Customer Care Representative will be in touch with you to discuss your particular matter.
For New York Residents Only: Please contact our Customer Care Department at Customerservice-NY@fslins.com.
For All Others (Non-New York Residents): Please contact our Customer Care Department at Customerservice@fslins.com or toll-free at 1-800-648-8624. Our hours of operations are from 6:30 a.m. to 6:30 p.m. Monday through Friday, except holidays.